Customer Testimonials
Last visit for service was well done. Service Manager was pleasant and knowledgeable. Service was completed in a timely fashion.
Excellent experience Was kept updated on status of repair work Very accommodating of my schedule
The whole experience was wonderful from making the appointment by phone to being greeted by David Torrella, our service manager to taking a ride with the shop manager to replicate the noise the car was making. I was provided with a loaner and received a quote promptly. The car was cleaned and repaired to our satisfaction. I know David will take care of our car every time!
Stephen is also very kind and helpful. At all times!
A+ experience. In and out in less than an hour.
Great customer service every single time!
Everyone I spoke with was helpful and I felt they cared about my situation. My car broke down 4 days before my mom’s funeral. They were helpful and very kind.
Have had great service with this dealership over past several years this is my third Lexus ES 350
Kim was outstanding! She was very friendly and helpful with getting me into my new car. Her knowledge of the brand help guide me in making my decision. She provided many options in a generous way. I usually don't tip my hat to sales people but she made the experience of buying a car that much easier. Astute hospitality! Thanks again Kim & staff of Lexus
The sales team is wonderful. Tito DeLeon is the best. We handled the sale online and by phone. As I said he and Louise handled the paperwork and I was in my vehicle in about an hour. Thank you Lexus team for a wonderful experience. ❤️ ❤️❤️💯💯💯✝️
Excellent friendly service very reasonable and efficient I love Lexus of Henderson they treat me like family.
Yesterday, I had my RX 350 in for service. I received excellent service to maintain my car. Lexus of Henderson service department is wonderful! Thanks David Torrella & the Service Department team. 😎
Owning a used car dealership I never thought I would buy a new car. Kim was excellent and I would Highly recommend working with her if you hate the usual car buying back and forth. She made the purchase effortless! Thanks Kim and Lexus of Henderson for our new Lexus 300h F sport!
Very professional. Excellent service and timely. Very satisfied Wiil be back for sure. Service team all very professional
Setting up appointment was easy and sent me reminders was in and out quickly and team was thorough and pointed out necessary fixes.
I came into Lexus of Henderson about a two months ago to purchase a UX200. Everyone there was beyond nice. Sirui and Thomas were both exceptionally kind and helpful.
Great service, very friendly people, and reasonable cost. I keep wanting to return based on this.
Great experience. Would recommend to all who are interested in buying/leasing a Kexus
Fantastic service! David called me almost daily to give me the progress of the work being performed! My car was repaired correctly and returned to me clean. This was the best experience I have ever had when I required a repair on a vehicle! Thanks again David!!!
Friendly easy to deal with Richard White was the best all the staff in there that help me no pressure I gave them three thumbs up and definitely five stars. Definitely will be back And I will refer all my friends
Second purchase from Kim at Henderson Lexus. Both experiences have been seamless. When we took our prior car in for service, we had a loaner for a week which led us to buy the second vehicle since we loved the loaner so much. Every experience has been fabulous! Sandy and Jim Bartlett
Tyler, Stephen and the whole service staff always gives excellent and exceptional service when I go to Lexus of Henderson. I highly recommend them!
Service team keeps me updated while my car in in the shop. Good with loaner cars. The loaner I got this time was a NX. Might consider in future. Nate & Stephen have been very helpful each time.
I was very impressed with my Service Advisor, Nate Pettit. He was very cordial and informed me of the best service options for my vehicle. He made arrangements for me to have a loaner vehicle since my vehicle was going to take a while. He is quite an asset to the Henderson Lexus. I also had dealings in the Parts Dept with Luis. He was so friendly and helpful in finding what I needed. Great job!
Their Service department is some of the best in Las Vegas, they don’t make you feel like they’re sizing you up based off of how much you plan to get serviced. Always treated with respect and gratitude for shopping Lexus, David is a one-of-a-kind!
Lexus Osunlana was excellent in every way throughout this transaction. I found her to be knowledgeable, patient & caring. It was a real pleasure working with her.
They picked my car up as arranged. Serviced in a timely manner and returned my car. Everyone is always very nice and a pleasure to work with.
Stephen was helpful, patient with my questions, honest about information and proactive in communication with me.
Kim was amazing. Professsional and kind from beginning to end. Would highly recommend her.
Always a great experience, the staff and service are excellent.
I could not start my car in 110 degree heat. Lexus Road Care with Shannon of Henderson got a restart road service and replaced my battery within an hour of my arrival. Every member of the service department made sure the job was completed correctly and with great courtesy.
good service on time explain very well service tech up to date good facelities and clean
Great service! Loved the rental! I would highly recommend them. Very friendly and attentive staff.
Great service and excellent work
Lexus of Henderson has amazing Customer Service starting from drop off to pick up! David T is seriously the best!
They were great except they put a charge for maintenance of $380.00 never came in for that just warranty work
It was helpful and very polite Really happy with the service I will recommend this dealer
Exceeded my expectations! My service advisor always is so pleasant and professional. I feel Lexus of Henderson is like family! My sincere thanks.
Suoerb professional service and timely i cant say anymore about this my attention span is weak
I want you to know how much I’m appreciated your service team especially Jayce Messer and Tyler provided the excellent service when I took my car to get it fix.
I am very happy with my experience at the Lexus dealership in Henderson, when getting my ES 350 this past week. I would like to especially like to recognize Tito for being very gracious and welcoming. Overall, I appreciate the Henderson team for their good job and hard work. I plan on being a Lexus customer and coming back to this location for all my vehicle needs for years to come! Would 10/10 recommend to my family and friends. 🙂
Everything was great, service was fast and David was absolutely fantastic, he explained all with details. Thanks Lexus of Henderson
Verry courteous and professional staff. I would not take my GX460 anywhere else for service.
Tyler is always a pleasure and helpful. Although I’m concerned with ongoing issues with my navigation.
I always take my Lexus to this dealer where I have purchased the vehicle, for the routine maintenance and I have never regretted taking it there. Although it could cost me a bit higher than other mechanics, the quality of the service is the best in my experience. Highly recommended.
What makes buying a vehicle are people like kim tran from Lexus of Henderson. She makes you feel welcomed and understands your stress. She was transparent, professional and paid attention to your needs. She made my buying a RX350 enjoyable. So kudos to you Kim, i love my car, thank you so much. I highly recommend kim to go to when it's time to buy a vehicle....the team at Lexus of Henderson are all professional, friendly and helpful.
Customer service was amazing. Sales was able to find us a car with no hassle at all. So the overall buying experience was phenomenal. Also want to thank Sirui for all his help. I would recommend Lexus of Henderson to any of my family and friends. Thanks again for all your time and support.
I would drive 20 miles to this dealership. I prefer this than the other location. Lexus onsulana was genuinely helpful. She made me feel comfortable and she answered all my questions. Plus I love my car. Satisfied client
My service was excellent! My service guy Stephen was so helpful and great! I had a great loaner car the whole time they worked on my car and that was so helpful! They did the exact work I asked them to and he helped suggest what needed to be done. The car was so clean and nice when I got it back! Love that Lexus service experience! Best ever!!
Easy to schedule appointments and no excess waiting once we arrived. Waiting area was clean and comfortable.
Very courteous and professional. I trust their work and recommendations. One of the reasons I buy Lexus
Good dealership met all expectations. I am happy with Lexus of Henderson. Looking forward to a long term relationship.
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