Customer Testimonials

Google logo
Google May 26, 2024

Great service!

DealerRater logo
DealerRater May 26, 2024

Always great customer service Staff is great at getting in and out and communicating throughout

Read at DealerRater

Google logo
Google May 26, 2024

DealerRater logo
DealerRater May 25, 2024

This was my seventh purchase from Lexus of Henderson (started when they first opened). I was look for a vehicle after I moved to Texas. I tried for six months as both the Lexus dealers in Fort Worth and Dallas. No luck. But Lexus of Henderson came through again. Flew in and they even picked us up at the airport.

Read at DealerRater

DealerRater logo
DealerRater May 25, 2024

Excellent and professional care. Thorough evaluation. Always up front with the work to be performed. David Torruellas is always available and eager to help.

Read at DealerRater

Google logo
Google May 25, 2024

DealerRater logo
DealerRater May 25, 2024

Service was completed while I waited. Wait time was responsible. Service representative was very polite.

Read at DealerRater

DealerRater logo
DealerRater May 25, 2024

Lexus of Henderson has a very good service team. Easy check in, great communications and easy pick up.

Read at DealerRater

Google logo
Google May 25, 2024

Wonderful and excellent service.

DealerRater logo
DealerRater May 24, 2024

Great service department. They do a great job of getting you taken care of as efficiently as possible.

Read at DealerRater

Google logo
Google May 23, 2024

DealerRater logo
DealerRater May 23, 2024

David Torrella (Service Manager) from Lexus of Henderson was extremely kind and went beyond my expectations in helping resolve my concerns about my Lexus LS 460 L . David had my car serviced and repaired without an appointment on a Saturday a.m. and since I am from out of state, gave me a lone vehicle to have while my car was repaired. He went beyond my expectations and I thank him so much for being the extraordinary Service Manager he is.

Read at DealerRater

Google logo
Google May 22, 2024

DealerRater logo
DealerRater May 21, 2024

The snacks were stocked with a variety of items and the people were very friendly

Read at DealerRater

Google logo
Google May 21, 2024

Google logo
Google May 21, 2024

DealerRater logo
DealerRater May 21, 2024

Wonderful definitely recommend to my friends and family Tyler was very friendly and helpful thank you

Read at DealerRater

Google logo
Google May 20, 2024

Google logo
Google May 19, 2024

DealerRater logo
DealerRater May 19, 2024

Excellent crew top class customer waiting area. It would be great if most service facilities are like Lexus of Henderson.

Read at DealerRater

Google logo
Google May 19, 2024

Google logo
Google May 19, 2024

Google logo
Google May 18, 2024

DealerRater logo
DealerRater May 18, 2024

Patrice was the perfect salesperson. My wife can’t stop talking about how good she was. We would recommend her to everyone.

Read at DealerRater

Google logo
Google May 18, 2024

Excellent all the way around!

DealerRater logo
DealerRater May 18, 2024

Lexus of Henderson’s service writer Stephen Diehm is absolutely awesome. He and his team have cared for my car for years and have consistently done an outstanding job.

Read at DealerRater

DealerRater logo
DealerRater May 17, 2024

They kept me informed, and had car done in a reasonable amount of time for the amount of work being done. Although they washed the outside of the car I was hoping for a vacuum and wipe down of the interior.

Read at DealerRater

Google logo
Google May 17, 2024

Great dealer, salesperson. RX hybrid plugin is the car to buy. Love the green color

DealerRater logo
DealerRater May 15, 2024

Customer service good - repair cost ridiculous- front brake pad $780 - ridiculous - brake pads might cost $50 each -

Read at DealerRater

Google logo
Google May 15, 2024

I had the pleasure of working with Denise to help get my wife her dream car. Denise was very responsive and honest and even helped deliver the car herself so it could be a surprise! Sirui was very helpful as well and guided me on good recommendations for my warranty. I'd ask for these two and they'll take good care of you. Thanks!!

DealerRater logo
DealerRater May 15, 2024

Keep up the good work, love the car but it does have some shortcomings. Side view mirrors show vehicle in blind spot, it would be helpful if it sounded a warning also. The Two cockpit areas that badly in need of illumination : the gas cap & trunk buttons & the area where the seat heat etc selection buttons are located. George White

Read at DealerRater

Google logo
Google May 14, 2024

Google logo
Google May 13, 2024

I would like to thank Rick White for making our vehicle purchase a pleasurable experience. He was very courteous and professional and it was great to speak to someone who listened to our desires. He was very friendly and cordial. I would gladly purchase another vehicle from Lexus of Henderson if Rick White was our agent. Thank you Rick White and Lexus of Henderson. My wife is enjoying her Mother's Day gift. 👍

Google logo
Google May 13, 2024

Great

Google logo
Google May 13, 2024

Google logo
Google May 13, 2024

Google logo
Google May 13, 2024

Always a smooth, quick experience. Staff is super friendly and helpful.

Google logo
Google May 12, 2024

Excellent service as always!

Google logo
Google May 12, 2024

Henderson of Lexus' customer service is top notch, from the service deprtment to the sales department. My recent car purchase was effortless, and they listened to what I wanted from a car. I'm so happy with my new car purchase and the service I was given.

Google logo
Google May 12, 2024

Google logo
Google May 12, 2024

DealerRater logo
DealerRater May 12, 2024

Friendly, communicated well and overall great experience, George provided excellent service, will always bring my car there for future maintenance.

Read at DealerRater

Google logo
Google May 12, 2024

Google logo
Google May 11, 2024

Sales person Michelle Beck!is Great. The price is comparatively expensive!

Google logo
Google May 11, 2024

Always great service at my Lexus dealer and service.

Google logo
Google May 11, 2024

Lexus of Henderson is absolutely wonderful. Best dealership around. David Torella is the best service advisor ever.

DealerRater logo
DealerRater May 11, 2024

From the moment I drove into the service staging area I was taken care of

Read at DealerRater

DealerRater logo
DealerRater May 11, 2024

They came and picked up my car and brought it back and it was excellent work.

Read at DealerRater

Google logo
Google May 11, 2024

DealerRater logo
DealerRater May 10, 2024

personnel are courteous and helpful…service with a smile! i only take my lexus to the dealer for service…

Read at DealerRater

Google logo
Google May 9, 2024

Google logo
Google May 9, 2024

Google logo
Google May 8, 2024

Google logo
Google May 7, 2024

Staff was very accommodating and polite. Service was performed and car was detailed. No problems.

Google logo
Google May 7, 2024

Everything went very well.

DealerRater logo
DealerRater May 6, 2024

Service was fast and very welcoming and friendly. I dropped off my car, ran a few errands and received a text that my car was finished.

Read at DealerRater

Google logo
Google May 6, 2024

Good service ever 🥰

Google logo
Google May 6, 2024

Google logo
Google May 6, 2024

Google logo
Google May 6, 2024

Google logo
Google May 6, 2024

The staff and service here is always top notch. I love that they have computers to use & TV'S to watch while you wait for your car. The food &beverage selection is amazing & well stocked. Nobody really likes to get their car serviced but when you are a Henderson Lexus it makes it way less painful!!!!

Google logo
Google May 5, 2024

Fast and fantastic service… only purchase/lease a Lexus

Google logo
Google May 5, 2024

Google logo
Google May 4, 2024

Great job David .

DealerRater logo
DealerRater May 4, 2024

I was received with friendliness and professionalism, and the service to my vehicle was excellent.

Read at DealerRater

Google logo
Google May 3, 2024

DealerRater logo
DealerRater May 3, 2024

Knowledge, friendly, efficient, no high pressure, respectful. Provided very good service. Happy with our experience.

Read at DealerRater

Google logo
Google May 3, 2024

Very enjoyable purchasing experience from start to finish. Thank you Terry for your help and professionalism

DealerRater logo
DealerRater May 3, 2024

Easy to deal with and the staff goes out of the way to make the experience easier.

Read at DealerRater

DealerRater logo
DealerRater May 3, 2024

Rick White was awesome. Accommodating, patient and a great person. The car is beyond our dreams! First new car ever and we are so happy. The GX550 is unbelievable.

Read at DealerRater

DealerRater logo
DealerRater May 3, 2024

Service was fast and easy. David, the service manager was easy to work with! Definitely will be bringing the car if I ever need any major work on it!

Read at DealerRater

DealerRater logo
DealerRater May 1, 2024

Nice dealership. Kim Tran was very helpful, friendly and understood my needs. Siri in finance was courteous and efficient. I never felt too much high pressure and the process went smoothly.

Read at DealerRater

Google logo
Google May 1, 2024

The staff provided and excellent experience, taking time to listen and help with my needs. The sales and finance team went beyond to provide the best customer service in town.

Google logo
Google Apr 30, 2024

Google logo
Google Apr 30, 2024

Very attentive to my needs & very accommodating. Also great follow- up and patient. Thank you.

Google logo
Google Apr 30, 2024

Google logo
Google Apr 29, 2024

DealerRater logo
DealerRater Apr 29, 2024

I was impressed with their honesty regarding maintenance. Other dealers will tell you to do this & do that when you don’t have to. Representatives were polite & professionals.

Read at DealerRater

Google logo
Google Apr 29, 2024

For my first time visiting the dealership for service on my brakes & rotors the service was quite exceptional. David Torella was very friendly, showed me around to where I could work on my laptop, and answered all my questions/concerns. The only part that could've used a minor improvement was the initial reception. As a first time visitor I wasn't sure whether to check in inside with a service manager, with the technician who was outside, or etc. Other than that I was quite pleased, and appreciated the car wash that left my car cleaner than I ...

Google logo
Google Apr 29, 2024

Very happy with my experience at Lexus of Henderson. I bought the car from out of state. I worked with Denise (sales) and Sirui (finance) to purchase the car I wanted. Denise made everything very easy, even picked me up from the airport. Sirui found me a better deal through LFS then what I had walked in the door with. Both Denise and Sirui were a joy to work with and made my car buying experience smooth and headache free. They are a wealth of knowledge and I would happily fly back in just to purchase from Lexus of Henderson ...

Google logo
Google Apr 29, 2024

Went in for routine maintenance, greeted with smiles a soon as I entered the lot, and more greetings and pleasantries from all staff once inside. Car was ready to go and looked amazing! Customer service is superb here, thank you Tyler and everyone at Lexus of Henderson.

Google logo
Google Apr 28, 2024

DealerRater logo
DealerRater Apr 27, 2024

Our experience was very good … a little hiccup with our delivery, but had an excellent experience with finance and pickup.

Read at DealerRater

Google logo
Google Apr 27, 2024

I had reached out via the website and spoke with Tito. We arranged for me and my family to come that evening and look over the inventory of RX350 Hybrids. Tito was going to be gone by the time we got there, so he told us to ask for Kim Tran and that she would be helping us. Kim Tran was the best. She let us look over the floor model at our leisure and had one ready for a test drive. She helped make the buying process super easy. Thomas and Sirui added to the great experience we had. ...

DealerRater logo
DealerRater Apr 27, 2024

Very clean. Everyone was friendly and courteous. My car was ready as promised. We have both cars always serviced there

Read at DealerRater

Google logo
Google Apr 27, 2024

DealerRater logo
DealerRater Apr 26, 2024

Kim Tran was excellent. Knowledgeable and professional. I will highly consider buying a Lexus in the future.

Read at DealerRater

Google logo
Google Apr 26, 2024

I love this dealership. The Service Department is so organized and so professional. I always feel pampered when I have my car in for service

Google logo
Google Apr 26, 2024

Rick White and Sirui Xie were great and I highly recommend them. They were both knowledgeable, friendly, helpful, and co-operative. Rick was like a fatherly figure showing me the high tech world I was immune too! LOL Thank you!

Google logo
Google Apr 26, 2024

Service consultan was courteous and professional. The service was as expected.

Google logo
Google Apr 26, 2024

Always good. treats and car wash especially.

Google logo
Google Apr 25, 2024

I just bought a new Lexus for the first time. I had such an amazing experience. I can be a very all over the place buyer. I originally was going to buy a GX and did a 180 and bought a RC. Two vehicles that could not be more different. Denise (My Salesperson) and Charlie (ASM) could not have been nicer. They really helped me cross the finish line. I am extremely happy with my experience. They are fantastic.

Google logo
Google Apr 25, 2024

Google logo
Google Apr 25, 2024

Service was quick and easy.

Google logo
Google Apr 25, 2024

I’m had a great experience buying my new car.

DealerRater logo
DealerRater Apr 25, 2024

From start to finish the process here at Lexus of henderson was a breeze. Definitely recommend if your lexus is I'm need of service

Read at DealerRater

Google logo
Google Apr 25, 2024

Tito and Bill were excellent. Tito made everything easy and effortless. Definitely will be buying another car here again. Not just because of the brand, but for this experience.

DealerRater logo
DealerRater Apr 25, 2024

This is a Great dealership that has a very good service department and provides service timely as needed.

Read at DealerRater

Google logo
Google Apr 25, 2024

It was perfect very professional super fast!! My car and me gonna be for ever thankful!!!

DealerRater logo
DealerRater Apr 24, 2024

I’ve been coming there for years, because of David plus the staff & the efficiency of service

Read at DealerRater


Leave Us A Review