Customer Testimonials
Great!!!
Quick and great service Lexus rep very professional and communicative about service time preventive maintenance
Came to get my car serviced for maintenance. Jayce was awesome, very professional and kind.
Excellent service from start to finish.
Excellent service
Lexus customers receive Red Carpet treatment. I was pleased with the service that I received.
I love the service at henderson Lexus. I have a 98 LS 400 and have been servicing it at Lexus all this time. I feel you will now get this type of treatment at bmw Mercedes so, I will always have a Lexus hands down.
Very good treatment from staff!! Customer came 1st If I had a problem it was alway solved quickly
I would strongly recommend the purchase Of a new vehicle at Henderson Lexus. PAUL WAS OUR AGENT. HE MADE US FE WELCOME the title experience was a total pleasure
My last visit service was very satisfactory. My service advisor Steve was very helpful in looking into my repairs
Lexus of Henderson always goes above and beyond. Amazing customer service and love their staff
I had an indicator light that I had a low pressure tire. I took my vehicle into service and within 45 minutes the tire was repair. Thank you! I love love love Lexus Dealership.
Excellent sales person, Rick, gave us a detailed and complete breakdown of our new Lexus NX 350h. We we so pleased and look forward to many happy miles of driving.
Always good service. Always good service. Always good service. Always good service. Always good service. Always good service.
No hassle purchase through their internet representative. We agree on a price over the phone and they had all the paperwork done and ready for me to sign. Tito De Leon Jr. was professional, knowledgeable and very helpful setting up my phone, garage access and explaining all the functions of this beautiful car. I will definitely give them my business in the future.
Had some communication problems with finance department and still working out some details but overall was good. We had a fair deal, which I cannot say the same regarding the local dealers who want to price gouge when inventory is low.
Always great service. That is what I expect from Lexus dealership. The service advisor did a great job
Very satisfied amazing customer service. Thank you,
Our mechanic coordinator was excellent. Dave took care of us and our car. Highly recommended Lexus of Henderson.
Excellent service
Please write us a 15 word minimum for this dealership thank you it’s very nice
Service department has always been great. Got the car originally here and it, too, has been great.
Excellent Service. Very Accommodating Staff.
Great place , friendly and and they took care of my car needs
Fast and friendly professional service and care.
Stephen Diem is an amazing service rep. His customer service is unmatched. He is consistently good at what he does.
Excellent service! They said it would take about an hour and a half and it was a little less. Nice area to wait in. Friendly people.
Our sales rep, Tito, was exceptional to work with and made sure we were comfortable with the purchase process. He is very knowledgeable and professional. We felt right at home with him. The two other staff members we met with were very helpful and pleasant as well. The purchase experience was more than we could have expected, in a great way! Lexus of Henderson will be our go-to auto store in the future.
Tommi and his team are the best! Tommi is an awesome Salesperson. I look forward to working with him again. Thank you Lexus Of Henderson- we love our 2023 Rx 350z
Like the snacks while waiting for my car & good car wash. People are very nice & accommodating.
Service is always in time and completed correctly. I highly recommend lexis service for any needs.
Always great customer service!! Love my new car
Service took care of the problem under warranty!
Now I know why people choose Lexus. Kim Tran, she tried to find the best fit for me. I love my car and their service. They are amazing!!
Very pleased with service received during recent visit for repairs. Parts had to be ordered, but repairs were completed before I expected, brought in on Jan 11 and ready on the 13th. I appreciated having a loaner car while the work was being done. Jayce Messier explained all the work that had been done and answered all my questions. Have always had my Lexus serviced at a Lexus dealership in Santa Rosa Ca. and Henderson, NV since moving here a year ago and have always been satisfied ,
Lexus of Henderson was terrific. They sold us a beautiful used car, with a warranty, at a great value. They answered questions quickly online and in person, made the car ready exactly when we wanted it and couldn’t have made the process easier. I’d recommend them to anyone looking for a new or used car.
Terry at Lexus Of Henderson made my truck purchase as easy and hassle free as possible! I purchased from out of state and Terry personally picked me up from the airport to take delivery of my vehicle. Amazing customer service and I would highly recommend!
Stephen Diem and his team are first rate and always exceed expectation. Took bothe cars to him and was in and out with everything completed as specified in the time promised. Makes owning a Lexus enjoyable even when in for service..
Great service and vehicle inspection with the service and repair much better than the branch in Sahar Blvd , bad experience in Sahara branch I will never take my car over there.
They always make sure I’m 100% satisfied . Thank you , Daniela Serrano I will definitely be back for my car service with you 😃.
David Torrella, service manager has aways been courteous and explains in detail what service needs to be completed on my vehicle. I am especially appreciative that David keeps me updated when my car will be available, as with this past vehicle service that took more than one day.
Lexus of Henderson staff is very professional and knowledgeable. Tito De Leon guided us through our purchase seamlessly and professionally.
Always so kind and professional am so happy with the advice that they always provide
Professional! Efficient and timely!
My retired parents have been searching months for a hybrid vehicle. They had been given the runaround by the other Lexus dealer who kept offering them vehicles that didn't meet their needs. Louise Cedula, Internet Manager, actually listened to what their needs were. She was able to find an incoming NX 350h that met their needs. Then she patiently explained to them all of the key features they asked for and extras that they did not know about. Unlike the other dealer/sales person, she was very knowledgable of the product and was able to do all of this ...
They were great! They were super friendly and they helped me get exactly what I wanted!
Everything went easy. Daniela was great and the loaner car made the repairs not affect my business.
Tyler and Tito are the go to guys at the Lexus of Henderson dealership. They are very attentive, friendly and truly to make sure you’re well taken care of. They listen to your concerns and ensure your car is thoroughly serviced in a timely manner. They will also have a loaner car available for you if required. Keep up the great service!
No pressure sale. Price was fair. Salesman Rick was very knowledgeable.
They are always good to work with
As usual, excellent service. I wouldn’t think of taking my Lexus anywhere else for servicing. Thank you👌👌
Nice staff. I like going here. They really helped with my car issues. I am pleased.
Quick and convenient, friendly crew, nice facility
Jayce does an excellent job keeping us abreast of all issues. I would highly recommend Lexus of Henderson for your service needs.
Always easy to schedule an appointment and get Prompt service. Staff always seems to be in very good spirits
I'm very happy. Went to Lexus Las Vegas to buy a new car and got a Lexus RX 350. Thank you Ms. KIM TRAN Excellent sales staff were excellent and very friendly.. Thank you Lexus of Las Vegas for a very memorable experience. . For the first time in my life when I received a car, I was very satisfied with the car…. 😍😍😍 Thank you again Ms. KIM TRAN and lexus of Las Vegas…
Tyler and Jayce was very prompt in responding ifor our service needs. Car was fixed and delivered the next day. Always very courteous and knowledgeable. Valet are always there on point very friendly . We always get all our cars in Lexus. Thank You.😀
I like the service I was able to get help soon as I pulled in with no appointment. The waiting area was very comfortable. They had coffee, tea, refreshments, and cable. I didn’t notice any time that went past. The thorough check up was well-versed. The photos and issues were clearly stated. Overall, my visit was very helpful and I will be bringing my car back to fix the issues. The issue with my car We’re very small things but it was very expensive. Eventually I will get these things done. I appreciate the information that I did ...
The dealership is always on point from the person who checks you in to the person who checks you out. Excellent service.
Always a good visit when we take our car to Lexus of Henderson. Tyler is very professional and keeps us informed of the status of the service. Never a hassle and our car looks great when we get it back! Thank you!
Good service for the Lexus car, and the employee is friendly
Tyler Heishman, my advisor, has always been very good and attentive. Thank you all.
Excellent customer service or sales person Rick White was extremely patient with our purchase of a new Lexus. We were extremely surprisedAt your facility and it’s cleanliness cheerfulness and professional people working here
Always friendly, fair, respectful, helpful, accommodating, honest and flexible. A big part of why I keep buying a Lexus. Love them!
Good, honest service when buying a new car.
great service!
I was in and out in one and a half hours. I discussed a new set of tires and compared two alternatives. I will return in two weeks for the tires and a new clock
A very good service it was a nice atmosphere inside my service guy explained all the details of what my car needs.he is very pleasant to talk to.
I found the service staff to be responsive and courteous . Quick drop off and pick up.
Great service! I like the great care they take in servicing & returning my vehicle. 10/10
Very professional and courteous-
Easy service appointment. Had my brakes replaced and received a loaner car, which was nice!
Great costumer service
I have been taking my Lexy (that's what I named my LS460) to this service department ever since I got her. She (& I) are always well taken care of & customer service is superior. Tyler & Jared are GOATS.
This is the dealership that I live closest to. I've gone to this dealership for more than ten years. On a scale of one to ten I would give them an eight.
The service rep was very helpful and courteous. The only complaint I had was I came in from 120 miles away and had a morning appointment but the car was not looked at until after 3 pm and as a result was not able to be fixed until the next day. I was given a loaner but I had to make an extra trip to address a two or three hour fix when I thought the appointment should have been taken care of in one day. Other than that everything else was top notch!
Easy Handling, Tito and Eldred made experience smooth sailing. Felt comfortable all the way through.
Excellent customer service and sales people. We always took our 2014 Lexus in for service and now we just purchased a new Lexus from Lexus of Henderson.
Very pleasurable experience. Everything and everyone very professional. Louise and Siri explained thoroughly and answered all of our questions.
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