Open Today Sales: 9 AM-8 PMOpen Today Service: 7 AM-6 PM
We’re proud to provide all the convenience of online car buying with the kind of customer service and trust you can only get with small local businesses like ours.
Explore Our Inventory Online
As a small business, we work hard every day at Lexus of Henderson to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.
The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.
Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
New And Used Inventory Available
We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.
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Amazing service. Fast, easy and a reasonable price. They always take care of my RCF.
Fast & friendly service, thank you Fast & friendly service, thank you. I really appreciated how easy it was to make an appointment, and the snack selection was nice
Fast & friendly service. Thank you. Everyone at the clear shop was friendly & I did not have to wait long.
Took a bit longer but I am glad the issue has been taken care of!
Dealership is great, but the issue didn't get fixed The 'Hold' button still sticks. Yes
I experienced care and professionalism from the moment I walked in the door. The whole process was smooth and straightforward.
I had an excellent experience working with Maurice, my Lexus service advisor. He was professional, knowledgeable, and kept me informed throughout the entire service process. Maurice clearly explained the recommended work, answered all my questions, and ensured everything was completed correctly and on time. His honesty, attention to detail, and outstanding customer service made the entire experience easy and stress-free. Maurice truly represents the high level of service expected from Lexus. I highly recommend him!
Very efficient since I brought my car there. Immediate attention evaluation and explanation of the problem and recommendations.
Lack of communication Lack of communication...didn't feel like I was valued as a customer. Ok
Lexus of Henderson always provide excellent customer service even during their I. T. crisis that weekend.
Great job finding the exact vehicle we wanted. Look forward to a wonderful relationship for years to come.
Great communicator and arranged a Lyft to take us to the mall and back He was friendly and described what was happening to the car
They were pleasant. The service was for an oil change and tire rotation. I spent 2 hours and 15 minutes there. Much too long and much too expensive. In the future , I will not return to them for this service again.
Disappointed when I went with my wife for a 40k service, and they tried to sell an alignment as part of "their" 40k service. It's no longer what's necessary for these routine services, it's what they want to do at $200 an hour. You would never align a car with 40k miles and the original tires, total ripoff. If I wasn't there the wife wouldn't have known any better, and it would have added $200 to the cost. Then they tried to sell us a new set of tires, that they never gave us an ... Read More Full review text opened.DealerRater - Sep 8, 2026
Disappointed when I went with my wife for a 40k service, and they tried to sell an alignment as part of "their" 40k service. It's no longer what's necessary for these routine services, it's what they want to do at $200 an hour. You would never align a car with 40k miles and the original tires, total ripoff. If I wasn't there the wife wouldn't have known any better, and it would have added $200 to the cost. Then they tried to sell us a new set of tires, that they never gave us an out the door price, but of course they always align the car when they put on a new set of tires. How ironic!
It was fine. We were never notified about the car being ready. It was a minor maintenance (20k) We had no problems
Scott was great, don’t want to deal with anyone else. Took a while to figure out the problem, that would be my only complaint but your technicians seemed to of finally get it so e
Buying a brand new car was stressful enough but Landon and Luke were fantastic and to top it off they delivered my car after waiting a few weeks EXCELLENT SERVICE
I had to wait an hour to just drop off my car and pick up a loaner. My appointment was at 9am to drop off my Car for Routine Maintenance and didn't call me till 10am
Excellent customer service from beginning to end! Very professional group of people from the advisors to the service team.
Got my car in and done on time including a wash. Very easy to work with and picked me up from home with Uber.
Always friendly and exceptional service. Very professional customer service and helpful And trust worthy Nothing else to say
Easy in easy out The guys were nice and friendly My car was very clean
Work was completed efficiently and correctly. Loaner car provided which is always a plus Professional
Every person I am in CJ tact with is kind and helpful. James is great too he just didn't return a phone call.
Clean and professional, Scott was great. It sure who came up with 15 word minimum
Great car, disappointing service. I expected a lot more from Lexus. I own other Lexus products and know what I am getting. I am concerned someone who didn't know Lexus would have left. In brief, Troy was nice, but it felt like he was perhaps new, or apathetic. My first significant question to him was what would make me pay a premium for a Lexus other than similar models made by Toyota.... to me perhaps that is the core question every Lexus sales person should know - especially when trying to sell an upscale brand. He gave a a ... Read More Full review text opened.DealerRater - Aug 27, 2026
Great car, disappointing service. I expected a lot more from Lexus. I own other Lexus products and know what I am getting. I am concerned someone who didn't know Lexus would have left. In brief, Troy was nice, but it felt like he was perhaps new, or apathetic. My first significant question to him was what would make me pay a premium for a Lexus other than similar models made by Toyota.... to me perhaps that is the core question every Lexus sales person should know - especially when trying to sell an upscale brand. He gave a a pretty lack luster, and non-specific answer. From there I had other issues: the car I looked at was dirty (sent back when I decided to buy, but still dirty - I cleaned it myself after taking delivery), I hit several hurdles with negotiated commitments in service, DMV registration service hit problems that shouldn't have happened. Overall I went back and forth to the dealership about 4 times. If this was a random Ford dealership, I wouldn't be surprised, but this is Lexus - I expect a lot more, especially when considering the high dealership fees that are charged. I hope my experience wasn't typical. If I didn't already own a Lexus and understood how great the product itself was, I wouldn't have bought.
Landon made it very easy on me . I get anxious around people and he was awesome!
I have had 2 years of terrible experience with this dealership. They sold me a car and told me that did not have the specs it was supposed to and the offered to make it right. But every time I go for service, there is ALWAYS an issue. So 2 weeks ago, i scheduled to go out of town, reserved a vehicle and then asked if they could service the car while I was out of town. I was told it was no problem. I even received a text message indicating that my service was completed. When i got back into town, ... Read More Full review text opened.DealerRater - Aug 26, 2026
I have had 2 years of terrible experience with this dealership. They sold me a car and told me that did not have the specs it was supposed to and the offered to make it right. But every time I go for service, there is ALWAYS an issue. So 2 weeks ago, i scheduled to go out of town, reserved a vehicle and then asked if they could service the car while I was out of town. I was told it was no problem. I even received a text message indicating that my service was completed. When i got back into town, the specialist informed me that they did NOT service the car, brought my car out and it was filthy. I know that it sits outside but they didn't even wash it coming out.
Then a week later, i scheduled to bring the car in and took time off of work to do so because the dealership is NOT close to my home. I got there, checked in and then sat for over an hour. Did not hear from anyone, did not speak to anyone. I finally sought out a service person and asked what was going on with my car. He said that he would find out but i again had to seek someone out like 20 min later when the gentleman did not get back to me. He said that he didn't know who the person was, a new system was being installed. Finally, an hour and a half after initial check in, i said forget it I want my car and I want to leave. I spoke to an older gentleman, who did not give me his name but said that he apologized and would contact me about making it right. Of course, never heard from anyone. Well, someone did call to say that an alert came up that my car was ready for service. For whatever reason, they called my husband and was probably good because I am furious and would not have had kind words. Overall, I never want to go back to this dealership, they have been terrible and other customers have told me about their similar experiences. I just want to reach out on all avenues I can to let someone know. It is ridiculous and we paid way too much money for a half xxx car that didn't have all the features to begin with and continue to get terrible service.
Sold us a car with a broken water pump and bad control arms- two days after buying it we find out that it needs around $7k worth of repairs. We had to get the DMV involved to return the vehicle, and getting our money back has been a tedious process that is taking way longer than reasonable (vehicle still shows a pending payment due from Lexus Financial Services). Overall a pretty bad experience.
They fixed my car, which is what I expected. I was impressed by the automated texting to communicate the service progress. Service Rep seemed genuine and customer oriented.
Excellent service, clean facility & out within a reason timeframe. excellent overall experience and i am very satisfied
Scott handled all my needs both mechanical and cosmetic with ease. He made the experience seamless.
I always get a great and quick service when visiting this location. Thank you for a great job.
The minute I arrived, the staff was amazing, no pressure, professional, welcoming, knowledgeable. Rick White is awesome. Jessie in service is top shelf, I have already shared my experience with others.
Excellent customer service is a priority. I feel I am a valued customer! The dealership listens to detail and acts upon that detail concern for the customer.
Excellent communication and service. Loved the video of all the services completed and the quick drop off/pick up.
It took almost 3 hours for an oil change which I made an appt for. Was given a hard time about the promotion that was emailed to me. Was told my car would be washed and vacuumed. Car was rushed through wash and not vacuumed. I only had the expectations that were given to me and they failed.
They fixed my car and give it to me on time They are very accommodating
They are very efficient He kept me updated from time to time ,very efficient and no problems with my car.They filled my tank with gas too.It is superb service .
Great Service - Friendly and knowledgeable service techs. Great same day turn around. Loaner cars available if needed
Very clean dealership, efficient staff, knowledgeable sales agent. Enjoyed the experience very much. Great place!
Very clean dealership, efficient staff, knowledgeable sales agent. Enjoyed the experience very much. Great place!
Great, easy Great experience at Lexus of Henderson! Denise Bortnak made the whole process easy and kept me informed every step of the way. Highly recommend asking for Denise if you're shopping for a Lexus!
Always a happy customer that I would highly recommend to anyone looking for a new Car and service experience
Great customer service, friendly, very helpful and polite. Kept us informed when our parts would be available for our vehicle repair outstanding.
They were excellent as they always are. Very personal and knowledgeable. I have been buying cats and having them serviced over15 years at Lexus
Justo Cintron was the best car salesman I’ve ever worked with. He wasn’t pushy like most salespeople are. Everything went very smooth. I only went there to test drive the car and I winded up buying it! 😂 Absolutely beautiful car, I’m in love with it!
Very professional and caring She went out of her way to make sure my experience at Henderson Lexus was perfect
Smart technicians, great communicators, excellent workmanship. Phil Crabtree deserves a raise. He is a person of great merit.
Tyler took the time to listen to my concerns address them and kept me informed of my vehicle's progress. All work was done perfectly.
Stephen took the time to explain what services were being performed. How long will it take and what the regular schedule maintenance routine is on my vehicle. He also kept me informed of my vehicles progress. He presented with a kind supportive and business like demeanor. I really appreciate his professional Professionalism.
Very good customer service Very nice and polite to customers especially at the receiving area Alex is very friendly
I wasn’t planning on buying a car, but when I saw the exact car I wanted available, I submitted an inquiry late at night. Louise Cedula reached out first thing the next morning and scheduled my appointment. Between work shifts, speed was a priority for me, and the entire team delivered—test driving, fair negotiations, and finalizing the deal were all completely seamless and efficient. Everyone was so friendly, and the presentation of the vehicle at pickup felt extra special. Outstanding experience from start to finish!
Kim made me feel very welcomed and comfortable in my decision-making. I went on a few different test drives and she did not seem to be agitated because I was really confused on which one I was going to purchase so by the end of the day I made my purchase and I am extremely pleased with my decision and I would like to give Kim a special. Thank you for assisting me, and I will be back for my next purchase
They have great customer service & was very time efficient. I would definitely recommend this location.
From dropping car of to keeping my informed, everything was excellent The expectation was met and exceeded
?????????? Okay It's okay. Wait too long for a change oil and tires rotation. I normally can do it in 45 minutes.
Excellent sales experience and care/excellent service experience! This dealership lives the Lexus tag lines of amazing and pursuit of perfection!! Thank you Lexus of Henderson! ????
Trevor at Henderson Lexus Parts Dept. is a credit to your organization. He is polite, efficient, knowledgeable, and really knows what customer service means. I purchased a car seat cover, and Trevor was kind enough to install it for this elderly woman. I was very impressed with Trevor's willingness to be as helpful as he could be with a customer. Trevor really is a great example of what a gentleman should be in customer service. Please be sure to let Trevor know that he was very much appreciated.
Luke was Amazing, helpful, honest and clear. I didn't get the car I wanted but I'm super happy with what I got! Luke was awesome, and still to this day, almost 2 weeks after my purchase, he still text to ask if I need anything.. thanks Luke.
Never buy a car that's in production and not right there on the lot! Upset!
I am very happy and glad Branden contacted me to help me decide what's better! Very happy with my new car!
Always very attentive, polite and serving me very good with anything I need! Love it
Always very pleasant! I am very happy how easy is it to arrive there, have the lounge filled of treats and a car ready for me if i need a loaner!
Very helpful,tried to get us a good deal and the color car we wanted. Test drove the car with Tito.
Car radio has not been repaired second visit $3000 later still not working properly getting a loaner Thursday see if they repair the radio or repair the car
Great experience at Lexus of Henderson! Denise Bortnak made the whole process easy and kept me informed every step of the way. Highly recommend asking for Denise if you're shopping for a Lexus!
Very professional service, especially James who helped us.Thank you all the team members, we appreciate you all.
My paperwork for my previous service was not correct, when I got home I had to dig the paperwork out and now have to take it back to the dealership to have my file updated to show my vehicle was in fact serviced at 30,000 miles. In addition all 4 of my wheels are now scratched around the lug nuts which were not there before. Very disappointed in this visit and not what I expect from Lexus.
This is the 4th car we purchased from Lexus of Henderson...we love them!! No No
Service is always done in a timely manner and I appreciate the video updates and transparency.
Great experience..rental car was provided and ready to go when I arrived..check in was timely
The facilities were excellent. The service was excellent and above all us I love my car.
Appointment was on time. Loaner provided. Rep and tech both communicated effectively and helped me resolve car issue.
Everything went well My loaner was ready for me. It was easy to get it. They did a great job, putting on the tires.
My entire experience with Henderson Lexus and my sales person, Patrice, was seamless perfection. I would highly recommend LEXUS 450 SUV.
Service is great and the friendliest people who Want to make sure you’re happy with service. Will make Ste friends and family chose this dealership for their Lexus purchase
Dealership was extremely busy for a Wednesday. I waited three hours for my oil change.
Very very supportive to ensure I found the right care. Very responsive Went out if their way to work with me
Very friendly and helpful and I feel I can trust their recommendation without taking advantage
The people are friendly. Easy to talk to and the facility is clean and organized. Food beverages are a plus.
The service at Lexus of Henderson continues to be top notch. They’re friendly and efficient and their communication is better than ever. And I appreciate getting an apple danish.
Service department was great. They helped me and took care of me as soon as I arrived for my appointment
Took three attempts to install automatic driver’s positioning but finally got it. Very complicated process. Kim made sure it was done and that we were satisfied.
Amazing service. Quick, honest and efficient. Mauricio made the experience a breeze and is a true professional.
Very professional and informative , both service and sales dept Willing to go out of their way to help
Great as always. Very efficient and knowledgeable. Service great as usual. Thank you for a great experience.
Quick and easy experience. No pressure. They get things done. Very courteous, professional staff from the beginning to the end.
5 Professional, quick service, friendly, overall great experiences Very good customer service and knowledgeable team
Lexus of Henderson consistently provides the best service I have experienced. The service is as good as the vehicle. ??
Easy to do business with no high pressure tactics made me feel comfortable buying my new Lexus
Everyone is friendly and helpful. The space is clean and welcoming. The service department does a good job communicating.
Everyone there was absolutely amazing! Best car buyers experience ever! I would highly recommend them to anyone!
I showed up without a reservation while on cross-country road trip. My regular scheduled maintenance was due and they were very helpful and let me take a loaner car while they serviced my vehicle.
We received outstanding service from our service advisor very kind very caring. Made it feel like we were important to him and our needs for the service of our Lexus vehicle.
First time buying a Lexus and overall my experience was amazing. Justo was amazing and had everything ready for me before my visit. He was extremely kind and made sure that my family and I were taken care of throughout the entire time. Thank to Justo and the entire Lexus team!
Great customer service, they provided me with continuous updates on my vehicle through every step of the process. My vehicle drives like it’s brand new again
Friendly, thoughtful Service was great. James was friendly, a thoughtful and good communicator. We got a loaner car and he made sure we know all the bells & whistles to drive the car safely
Treated my as if I were a criminal! The paperwork process took hours to complete
Pleasant. Professional, welcoming. Timely, listened to concerns. Kept me advised as service went on. Great experience.
